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Q: Help! I'm a nervous wreck! I've been put in charge of developing our new company Web site and later this week I have my first meeting with the outside Web designer. Honestly, I haven't a clue as to what to bring to the party. Can you advise me, please?
A: Dion Isselhardt, PRICE's art director/interactive responds: Approach your Web site like you would going to a new barber. But, instead of flipping through the magazines to find a picture of the haircut you want, start surfing the Web. Make a list of sites you really admire and those you don't, and decide what turns you on or off about them.
Then, before that kickoff meeting with the Web designer, put a lot of thought into what your goals are for the site and what sort of content you already have -- or need -- to meet those goals, to reach your target audience.
At the meeting, be prepared to partner with the designer, to help them create that first "site map," which is essentially a diagram of your entire site and its contents. Remember that your designer doesn't work in your industry and doesn't know what your customers need or what they'll be looking for on your site. It'll be up to you to explain all of that and to feed the designer the proper information.
It's usually best to have your company's marketing person involved in the process. They tend to be the person within the company who can best explain its marketing objectives. At the end of the day, the Web site is a marketing tool and it needs to be perceived and developed as one.
My best advice is to prepare yourself to be involved. Many clients think designing a Web site is like taking your car to the car wash; you hand it over and it comes out nice and shiny all by itself. Unfortunately, it doesn't work that way. It takes a lot of work on both sides to make a really professional Web site happen.
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